Get more out of the technology you have – or should have. I’ll show you how

Complexity has skyrocketed – or you want to take your business to the next level. Systems, processes and people that no longer work together. You know something is holding you back, but no one can pinpoint exactly what. I help businesses with 5–100 employees to identify the problems, assess the situation and deliver a clear plan – in your own words.
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Over 20 years of experience in the industry | Self-employed | Based in Copenhagen | Works throughout Europe | 4 languages

Do any of these situations sound familiar?

Am I being ripped off?

A supplier, a consultancy firm or any other organisation carrying out technical work for you. Everything can be checked and assessed so that you know whether you’re getting enough value for money.

Are we doing the right thing?

I don’t know if my staff know enough – or if we’re all making the right decision, because I can’t judge that. I don’t want to waste any more money.

Expand, rebuild or wind down?

The most difficult question, because you’re faced with the sunk cost effect and the endowment effect. Never easy – always possible.

We keep patching things up....

We keep putting a band-aid on top of a band-aid and going round in circles, whilst the root cause is never addressed.

Could this work better?

It very often can. And in most cases, the solution is already within reach for the company and its team.

What’s going on?

You have a team, you pay people, but you can’t get a clear answer.

My CTO/key technician has left... OMG!

You’re flying blind; no one understands the bigger picture. You’ve become a hostage in your own business – decisions are piling up, and the guesswork is becoming riskier with every passing day.

We need to upgrade...

We’ve got loads of ‘old kit’ – we need to upgrade, but we can’t stop work. Hey, we can’t even afford to do it all at once...

We need to scale up, but we can’t

The company is ready, but the technology is the bottleneck, and the team is holding back our expansion.

It works – don’t touch it

Stability can be the price of progress – and systems that remain unchanged for too long tend to become a maintenance nightmare that can bring the entire business to a standstill in a single day.

All estimates are wrong

Two weeks turn into two months, and no one explains why – or if they do, it’s in a vague way.

Are we missing anything...

Sometimes the money is right under our noses: optimisation, new sources of revenue or operational savings that nobody spots because everyone is too busy with their day-to-day work.

Join the group of people who are fed up with solutions that don’t solve the problem.

Twice a month you get insight into what matters right now - in your language, without technical gibberish and ChatGPT hot air. And without an invoice.

How I categorise what I find

Four steps. No black-and-white ‘pass/fail’ assessment. No 47-page matrix. Just enough detail to see where you stand and what you need to do about it.
  • BLIND SPOT
    Don’t know

    You feel that something is off but you cannot really name it. No visibility. No data. Just a gut feeling.

    You cannot control what you can't see.

  • FRAGILE
    Bleeding

    Duct tape and luck. Something breaks every week. Survival mode. Every repair creates two new problems.

    If the cow is sick, you can’t milk it.

  • FUNCTIONAL
    Stable, but leaky

    It works. Nobody panics. But you’re missing out on money. Invisible waste, hidden potential and things that nobody touches because the risk seems too great.

    You are milking the cow - but with one hand only.

  • FORWARD
    Building on our strengths

    A solid foundation. Now we need to find out what’s possible and optimise/accelerate what’s already working. Now we’re polishing the diamond.

    A healthy cow. Time to add more cows.

Most companies believe they are functioning properly. But in reality, they are fragile or operating in a blind spot. And they have never looked ahead, because they are too busy patching things up.

You hire a companyto obtain a certificate of ownership.

You hire me to take ownership of something that needs to be resolved or taken forward.

Skills without ownership = just another consultant with a PDF.
Ownership without skills = a bloke who stays late in the office without a clue what he’s supposed to be doing.
I bring both to every single project. Same tools, different results.

The difference is 20 years’ experience of knowing what to look for.

This is what my work looks like

70+ server infrastructure

The requirement was to build a comprehensive infrastructure based on open-source products that could offer the best balance between performance, reliability and cost.

For over 10 years now, I have been building and maintaining the infrastructure behind five European travel brands that sell in 16 countries.

Business impact: issues anticipated and servers replaced without customers even noticing. Built-in horizontal scalability to handle seasonal fluctuations.

Complex contract management system

Contracts were scattered across spreadsheets, email threads and people’s minds. Missed renewals. Incorrect terms. Money lost. Constant stress.

We developed a contract management system that gave them a single source of truth. No more missed deadlines, no more guesswork, no more lost revenue due to overlooked clauses.

Business impact: no more lost revenue due to overlooked contract terms and dozens of man-hours saved.

CTO/key person leaves the company

The key person in the technical department is leaving the company. No one understands the systems. Decisions are piling up. Every day without direction costs money.

Have done this more than 5 times. First success typically within a week. Operationally competent within 2–3 weeks. Stabilises, documents, hands over to a permanent employee – or remains on a fixed fee.

Business impact: operational continuity within 1 week instead of months of chaos.

Pricing Calculator

A simple replacement for a cumbersome and confusing price calculation tool that made preparing quotes a laborious and time-consuming process.

I developed a price calculation tool that followed the specifications and proposals to the letter, reducing development time by 70 per cent. Faster response times, more quotations issued.

Automated ordering system

Manual order processing during peak season. Staff were copying and pasting between systems, errors occurred every day, and they were working overtime every week.

I developed an ordering bot that replaced the entire manual process. This saved two full-time positions during the peak season. No manual errors. Still running.

Sales Commission System

Commissions were calculated manually. Incorrect payments every cycle. Disagreements between the sales and finance departments. No one trusted the figures.

I developed a commission system providing a real-time overview of sales. The number of errors fell to zero. This saved one full-time position. The sales team could finally see their own pipeline and targets – and began to meet them.

Invoicing system – Regulatory compliance + new revenue

Invoicing was working, but compliance with regulations was manual and cumbersome. It was impossible to add new payment providers without overhauling half the system.

I rebuilt the invoicing layer. Regulatory compliance was automated. The customer saved one full-time position in manual processing. This opened the door to new payment providers – which meant new markets and new sources of revenue that didn’t exist before.

Limited capacity

The infrastructure was incorrectly configured across several layers. Technically, they were capable of selling much more, but were operating at only 30–40 per cent of capacity, with massive outages costing them revenue.

All bottlenecks were identified and resolved. Full capacity was unlocked within budget. Downtime is rare, and they have migrated to the cloud.

What my customers say

Michal combines in-depth technical knowledge with a level of reliability that is rarely seen. He also has a strong understanding of our business, which makes him a valuable sparring partner who always thinks beyond the technical solution. He has been with us for over 10 years. That alone tells the whole story.

Ralf de BruijnManaging Director

What makes Michal special is his outstanding business acumen and ability to develop solutions – in complex environments – that ensure clarity and efficient workflows.

Jacob RichterHead of Business Integration

I have been working with Michal for over 10 years. He has developed a data collection system for waterworks on our behalf. The product was the first of its kind on the market capable of collecting data from waterworks and presenting it online. The service has been second to none, even when things have been difficult.

Christian ChristiansenCEO

Michal has built and maintained our infrastructure for over 10 years. His expertise and availability are invaluable to us.

Jimmi FlatovIT Director

Michał combines technology and business like no one else I’ve ever worked with. He spots connections that others overlook and develops solutions that actually work.

Anna OszajcaOwner

We have been working with Michal since 2012. He has built and continuously developed our entire booking portal platform. As well as always being available, he is reliable, an excellent sounding board and consistently comes up with good ideas for the further development of our platform.

Jesper GlæemoseOwner

Michal has a keen eye for spotting problems and obvious opportunities, as well as the necessary knowledge to subsequently deliver on what he has promised.

Magdalena BalcerzakCEO
HAS WORKED WITH

Services

  • 01.
    See me at work

    Free consultation, Diagnosis & Direction or 1-day assessment. You can watch and judge for yourself.

  • 02.
    Go deeper

    Projects or prepaid plans. Better price with a fixed agreement.

  • 03.
    Full partnership

    Fixed fee. I work side by side with your team. Full ownership.

Ready to take the next step? Let’s have a chat.

AI hasn’t reduced the need for judgement – it’s increased the cost of not having it.
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